Returns Policy

  • We hope you love your purchase, but if you are not completely satisfied, we offer a 14 day return policy.
  • Items must be returned in their original condition, unused, and with all packaging intact.
  • To initiate a return, please contact us at hello@harumatcha.co.uk with your order number and reason for return. We will provide you with return instructions.
  • Refunds will be processed to the original payment method within 7-10 working days of receiving the returned item.
  • Please note that return shipping costs are the responsibility of the customer unless the item is faulty or incorrect.